I wrote out strongly against Ping’s unjustified banning of critics against the community manager here, and also businesses that “appeared” to “support” or “endorse” the shady issue. On a personal level, the community manager saw herself losing many “friends” because she was caught red-handed far too many times.
As fellow blogger wrote, there are always lessons [...]

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Thanks to Marc for alerting me to this Mashable’s article by Aaron Uhrmacher, which is too good not to be shared. To begin with, it reinforces my shout about cross-discipline adoption of social media application. I wasn’t alone on this, or even being overly idealistic. The second thing is, Mashable hit the sore spot to [...]

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